Utell Hotels & Resorts - Special Offers

The Arora Hotel, London Heathrow, GREATRATE offers from £53 for two persons

Utell — Wed, 28 Jul 2010 06:25:27 GMT

The Arora International Heathow is has under gone a full renovation of Guest accomodation and public areas, all bedrooms with triple glazing throughout. Many of the rooms offer panoramic views of the runways, ideal for those who like the buzz of the airport. Excellent public transport to and from Heathrow Airport will allow you to link up with the London Underground, the Paddington Express & National Express Coach services.

La Vue D'Or Hotel, Sorrento, Italy, GREATRATE offers from €80 for two persons

Utell — Wed, 28 Jul 2010 06:22:19 GMT

Built on top of a hill overlooking the Mediterranean sea, the La Vue D'or hotel is set in one of the most enchanting and areas of Sorrento, with a marvellous view of the Mediterranean coastline and the Gulf of Naples. The atmosphere is extremely relaxing and the swimming pool is the best place to unwind.

H10 Villa De La Reina, Madrid, GREATRATE offers from €94 for two persons

Utell — Wed, 28 Jul 2010 06:11:59 GMT

H10 Villa de la Reina is ideally located on Gran Via Street, close to the Triangle of Art. Its privileged location allows the visitors to walk to museums, restaurants, bars and shops. The hotel building is a unique early 20th century architectural design and has been fully restored to offer the highest level of installations and services to ensure a perfect stay.

Villa Ada hotel, Lido, near Venice, GREATRATE offers from €99 for two persons

Utell — Wed, 28 Jul 2010 06:07:12 GMT

The Biasutti Villa Ada Hotel is a traditional first class hotel located in the centre of Lido, next to the main Avenue with its shopping, bars and restaurants. The main boat station close-by provides efficient access to reach St. Mark's Square in central Venice and the hotel offers a comfortable and relaxed atmosphere with its own private sandy beach located in the famous Lido's long beach.

Palm Beach Hotel And Bungalows, Larnaca, Cyprus, GREATRATE offers from €144

Utell — Wed, 28 Jul 2010 04:10:52 GMT

Located only 6kms from Larnaka town centre and Nicosia, the capital city only 30 minutes away, thePalm Beach Hotel and Bungalows’ central location makes it an ideal base for exploring the whole of the island . The Palm Beach Hotel and Bungalows is renowned for its personal service, superb food and attention to detail offering a high standard of accommodation, combined with a wealth of outdoor and indoor leisure facilities, a variety of restaurants, bars and a full entertainment programme with regular theme nights.

Dakota Hotel NOTTINGHAM - Last minute deals from £84

Utell — Fri, 09 Apr 2010 04:07:40 GMT

The Dakota Hotel mixes style with comfort; this fashionable hotel is suitable for those looking for modern accommodation which is suited to their individuality. The Dakota Hotel bridges the gap between luxury hotels and mid priced chain hotels. Designed by award winning designer Amanda Rosa, the hotel’s features are not coldly manufactured but practical and comforting. The Dakota Grill creates simple yet elegant dishes using local produce and freshly caught fish from the Scottish coast. The adjoining Dakota Bar with its cream coloured lounge, leather chairs and well stocked bar offer a getaway within the hotel.

To take advantage of this great last minute hotel discount, hotel stays must be booked and prepaid within the next seven days, and the reservation cannot be cancelled.

Smyth Hotel NEW YORK - Last minute hotel deals from $188

Utell — Thu, 01 Apr 2010 04:00:00 GMT

Smyth Hotel, a Thompson Hotel, is located in the quiet, Tribeca area in Manhattan. The hotel offers 100 rooms lavishly decorated with a modern, luxurious feel and a wonderful restaurant with French cuisine, as well as two bars. Smyth is yet another successful upscale boutique hotel by the same group who brought you 60 Thompson and the Hollywood Roosevelt, bringing the same luxury yet hip environment which can be expected from a Thompson Hotel. All rooms feature bathroom amenities by Kiehls, mini bars with gourmet Dean and Deluca snacks, drinks and Kiki de Montparnasse accessories. Entertainment options include a flat screen TV, movie library, iPOD docking station. Wi-Fi and broadband Internet are available at USD 10.00 per 24 hours.

Book the Smyth Hotel New York

To take advantage of this great last minute hotel discount, hotel stays must be booked and prepaid within the next seven days, and the reservation cannot be cancelled.

Dan Tel Aviv Switches to Utell® Hotels & Resorts

Utell — Mon, 01 Feb 2010 02:52:57 GMT

SCOTTSDALE, DALLAS and LONDON (February 1, 2010) – Israel’s first luxury hotel, the Dan Tel Aviv, has switched to Utell Hotels & Resorts to be the provider of choice for worldwide marketing, sales and representation. The move not only expands Utell’s impressive international hotel portfolio of more than 11,000 hotels, but it also marks the eleventh property from Dan Hotels, Israel’s largest luxury hotel chain, to join the representation service.

A celebrity haunt that overlooks the Mediterranean Sea, the Dan Tel Aviv attracts both international leisure and business travelers. The hotel is noted for its elegant appointments, premier seaside location near the city’s business center, fine cuisine, and popularity among statesman and celebrities since opening in 1953. In 2009 alone, the Dan Tel Aviv welcomed Paul McCartney, Madonna, Quentin Tarantino, Al Gore and Tony Blair, among others. The property’s wide appeal makes it an ideal member of Utell’s international portfolio, according to Rafi Baeri, vice president of marketing and sales for Dan Hotels.

“More than 30 percent of our guests are returning visitors who appreciate the superior level of hospitality and individual care we give at the Dan Tel Aviv,” said Baeri. “Utell brings this same reputation to their work with hotels, which is why we’ve switched to them for their comprehensive range of global representation sales and marketing support for yet another property in the Dan Hotels portfolio. Their ability to act as an extension of our team, working to build our business through powerful sales and marketing strategies – from leisure to corporate – makes Utell an ideal match for the Dan Tel Aviv.”

The 280-room Dan Tel Aviv has been recently renovated, and today blends classic elegance with contemporary design. Its new and stylish lobby has been moved to sea level, and updates have been made throughout the guest rooms, which include 84 executive sea view rooms, 41 luxury suites, a Presidential Suite and a Royal Suite. The hotel also offers indoor and outdoor swimming pools, a spa, sun deck, fitness center, four restaurants and the King David Business Lounge.

“Dan Hotels has been the fastest growing account in Israel for Utell over the last five years,” said Avelina Iglesias, vice president of sales and account management, EMEA for Utell. “Dan Hotels is ideally positioned through their membership with Utell to attract guests by leveraging our important global sales and marketing programs, and reaping the rewards of unrivaled distribution powered by Pegasus Solutions. We’re proud to extend our relationship with the company through the addition of the beautiful and renowned Dan Tel Aviv.”

The Dan Tel Aviv is now available on the GDSs under Utell’s chain code, UI, and at the dedicated travel agent Web site www.UtellAgent.com. It joins other Dan Hotels already in the Utell portfolio, including: Dan Caesarea Hotel, Dan Panorama Jerusalem, Dan Accadia Herzliya On Sea, Dan Panorama Tel Aviv, Dan Gardens Ashkelon, Dan Boutique Jerusalem, Dan Carmel Haifa, Dan Panorama Haifa, Dan Panorama Eilat, and Dan Eilat.

About Dan Hotels Israel

The Dan Hotels is Israel’s leading luxury hotel chain with 13 establishments in prime locations around the country. The chain is renowned for its luxury accommodations, fine cuisine and attention to detail. The Dan promise is that a stay in any Dan hotel will provide guests with an experience beyond the expected.

About Utell® Hotels & Resorts

Utell Hotels & Resorts, part of Pegasus Solutions Inc, is the world’s leading hotel representation service providing a specialized range of powerful sales, marketing and distribution solutions for hotels and travel distributors. Utell is chosen by more than 11,000 independent hotels and small groups in over 130 countries, and comprises an extensive and diverse international portfolio that includes luxury, boutique, value, business and resort properties for both business and leisure travelers. Utell offers an unrivaled combination of 80 years’ experience representing hotels by delivering first class business generating solutions. These include preferred travel agent and online partnership agreements, a range of worldwide marketing programs, leading edge Internet booking engine solutions, comprehensive business intelligence reporting capabilities and award-winning hotel Web site marketing. Utell’s products and services are used by thousands of travel agencies, travel providers and businesses worldwide, including major global TMC’s (travel management companies), corporations, online distributors and consortia groups. Visit www.utell.com for more information.

Amari Renews Contract with Utell As Global Sales, Marketing and Distribution Provider

Utell — Tue, 15 Dec 2009 06:00:00 GMT

Amari has chosen to extend its 25 year long relationship with Utell to continue to be the provider of choice for global sales, marketing and distribution for six of its properties located across Thailand.

Amari’s renewed contract means they will benefit from Utell’s comprehensive suite of hospitality business generating solutions. This includes full representation on the GDS under Utell’s UI code, through Utell’s global call centre network and UtellAgent.com. In addition to Utell’s expertise in extensive global marketing, sales and distribution programmes, Amari also benefits from attracting valuable business through Utell’s strength of preferred partnerships and programmes in international TMC (Travel Management Companies), OTAs (Online Travel Agencies) and global corporate markets. Supplementary services used by Amari include ‘Performance Tracker’ - Utell’s reporting tool that provides reservations business analysis and ‘Travelcom’ - Utell’s commission processing system that allows payment of agency fees in multiple currencies.

Duncan Webb, CMO, Amari said: “Amari is a long-term partner of Utell. We value the relationship for a variety of reasons - strong distribution platform - excellent customer service support and a strong and reputable brand that the travel trade is familiar with. We look forward to working with the Utell team to develop our business further in the years to come.”

Established in 1965, Amari’s network of 11 Thai properties span the country, from scenic seaside and mountain locations to vibrant urban settings. Promoting a vision of contemporary Asia, Amari is a leader in both leisure and corporate markets, with each of its properties featuring superior quality rooms, world-class facilities and a renowned level of service excellence. As one of the few privately held local hospitality brands, employing more than 4,000 people throughout the country, Amari has boosted tourism in emerging destinations, such as Koh Chang, as well as in Thailand’s most well-known locations, including Chiang Mai, Pattaya, Krabi, Koh Samui, Phuket, Koh Chang and Bangkok. After nearly four decades of achievement and growth in Thailand, Amari is poised to become a leading player in the Asia Pacific hospitality market, with plans to expand its network to countries including China, Japan, India, Vietnam, Indonesia, the Middle East and Australia.

Christine Tan, regional vice president Asia, Utell Hotels & Resorts said: “Amari is an innovative, leading brand in Asia and we are delighted to be able to help their brand go from strength to strength via our experience, expertise and innovation which provides their hotels with powerful sales, marketing and distribution services worldwide. After a quarter of a century working together building business for Amari globally we are thrilled by the extent of their international success and exciting expansion plans.”

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Ariel Herr
for Pegasus Solutions
t:+1.214.890.7912
e: aherr@fortepr.com

Utell Hotel & Resorts is the representation business unit of Pegasus Solutions. This includes both the Utell and Unirez representation services which enable nearly 11,000 independent and small group hotels in over 130 countries to compete globally. Established almost 80 years ago, Utell is the world’s largest and most experienced sales, marketing and distribution service for hotels. With a comprehensive international portfolio that encompasses luxury, boutique, value, business and resort properties, Utell caters for a variety of accommodation requirements for both business and leisure travellers. Utell’s products and services are used by thousands of travel agencies worldwide in addition to major TMC’s, corporations and consortia groups. www.utell.com

London’s New Five Star Hotel Rafayel Selects Utell Hotels & Resorts for International Sales, Marketing and Distribution Services

Utell — Tue, 01 Dec 2009 11:00:00 GMT

Utell Hotels & Resorts has welcomed the soon-to-be-launched, luxury Hotel Rafayel in London as one of the newest members of its extensive international hotel portfolio.

The Hotel Rafayel will benefit from Utell’s vast range of business solutions for the hotel’s entire international sales, marketing and distribution strategy. This includes access to key business through Utell’s global preferred partnerships and programmes with international TMC, OTA’s and global corporate markets.

Ike Latif, Hotel Developer, Hotel Rafayel said: “Membership to Utell provides a vital step towards helping achieve our sales, marketing and distribution goals. Simultaneously, we are able to retain our identity whilst receiving business support and invaluable access to major revenue driving tactics, in order to compete immediately on an international level.”

Rafayel is setting the blueprint for the future development of hotels by incorporating the latest technological advances in LED lightings, air-conditioning and VDA efficiencies, to help minimize their impact on the environment. Without compromising on style, luxury or comfort, being green at the Rafayel means that a guest’s carbon footprint will be reduced by 17kg to 53kg compared to the 70kg that an average London hotel emits per guest. This accounts for around 495,000kg of reduced CO₂ emissions annually in the earth’s atmosphere thanks to Rafayel’s efforts.

Examples of features in all standard rooms include - VDA Micromaster room automation system with touch control glass panels enabling door access, lighting control, air conditioning control, internet room service and housekeeping management - Philips HD 32” Ambilight LCD TVs - Flush ceiling speakers to bedrooms and bathrooms to allow audio from TV or personal device connected through MediaHub - Free broadband and Wi-Fi and MediaHub panel fitted to all bedrooms allowing guests to connect their laptop, iPod, MP3, game console, digital camera or DVD player to the in-room TV and audio system.

Ric Leutwyler, president of Utell and chief marketing officer for Pegasus said: “Hotel Rafayel is setting a very high, innovative global standard for eco-friendly, luxury accommodation. We look forward to the hotel’s impending launch and are thrilled that the management team have put their confidence in Utell to generate international reservations through our wide range of powerful sales, marketing and distribution programmes.”

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Warwick International Hotels Renews Contract with Utell® and Selects Pegasus Solutions’ NetBooker® NG

Utell — Mon, 26 Oct 2009 11:00:00 GMT

Warwick International Hotels has upgraded to Pegasus Solutions’ NetBooker® NG Internet booking engine to drive online bookings directly to 27 of the company’s international collection of more than 40 hotels and resorts. The move makes Warwick the first Utell® Hotels & Resorts member chain to implement NetBooker NG, one component of Pegasus’ new state-of-the-art RezView® NG central reservation system (CRS) platform.

G. Paul LeBlanc, vice president of marketing and sales for Warwick said: “With many consumers now bypassing OTAs (online travel agencies), the value of a sophisticated hotel web site booking engine like Pegasus’ NetBooker NG is fundamental in our marketing and growth strategy, and another key motivation in working with Utell. Today’s web-savvy travel shopper has high expectations of their booking experience on a hotel’s site, and that’s why we’ve upgraded to NetBooker NG, the best option on the market. With new functionality flawlessly incorporated into the Warwick web site, NetBooker NG allows us to offer the ultimate reservations experience, with options such as room upgrades and eConcierge services available during booking.”

Building on its 15-year relationship with Utell, Warwick has also renewed its contract with Utell for private label GDS representation under the ‘WK’ code as well as private label Utell voice services. Additionally, Warwick has renewed its contract for Pegasus’ agent-preferred Global Commission Processing, which Warwick originally implemented in August 2008.

“Like NetBooker, Utell representation is powered by Pegasus technology and enables us to continue to retain our own identity as a private label Utell member, while still benefiting from Utell’s global reach and network – enjoying the best of both worlds. Our strong partnership with both Pegasus and Utell, which we’ve maintained for half of our hotel ‘life’, allows us to focus on key tactics and strategies ranging from participation in important corporate negotiated bids and consortia programs, to capitalizing on new technologies so we stay ahead of the game.” added LeBlanc.

Currently in its 30^th year, Warwick operates a collection of more than 40 of the world’s finest four and five star hotels, resorts and spas worldwide. Offering affordable luxury in desirable locations throughout Europe, the United States, Asia, Africa and the South Pacific; Warwick properties include city center, beach, spa, golf, business and leisure hotels.

Ric Leutwyler, chief marketing officer for Pegasus and president of Utell Hotels & Resorts, said: “Warwick offers a top-tier tailored hotel offering, and we are proud to be able to provide them with an all encompassing business solution. Ranging from market-leading representation services to a powerful global commission processing program and booking engine capabilities, our relationship has evolved over the years to ensure that we remain focused on providing a unique value proposition, dedicated to achieving their goals.”

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Domina Hotel Group Selects Utell’s New MarketVision Competitive Intelligence Reporting

Utell — Mon, 12 Oct 2009 16:00:00 GMT

LONDON (October 12, 2009) – Leading Italian Hotel Group, Domina, has selected Utell’s MarketVision – Agency Position reporting to measure their properties’ market performance against that of their key competitors.

The recent decision to implement MarketVision – Agency Position across the board for all Domina properties followed a successful trial period carried out by the Domina Hotel Rotterdam. The hotel discovered it was able to gather key current information about its business and that of its competitors as well as looking both backwards and forwards. With this, the hotel had all the information needed to effect change and influence future bookings for the better.

Founded in 2000, Domina Hotel Group has properties in six different countries – Italy, The Netherlands, Germany, Hungary, Latvia and Estonia – with a total of ten four-star hotels catering to both business and leisure travelers.

Frank Camilleri, vice president Sales and Marketing for the Domina Hotel Group said, "MarketVision – Agency Position is a truly remarkable product. In a simple, easy to understand and practical format, it provides the most important information for our sales team. In fact, in just a few minutes we have all the data we need for our markets, such as volumes, competitive set performance, producing agencies and their contacts. Planning sales calls cannot be easier."

MarketVision – Agency Position will enable Domina Hotels to evaluate business arriving into the specific area where their hotels are located. This in turn will help to focus their sales strategy towards key players and main channels in those same areas

Avelina Iglesias, vice president of sales and account management, Utell Hotels & Resorts added, “MarketVision – Agency Position reports contain breakdowns by agency, consortia, country feeder markets, and channels for a hotel in comparison to its competitive set. They include the first detailed forward looking reports on the market, allowing hotels to identify booking patterns and take action in order to generate additional business and increase market share.”

Utell’s MarketVision – Agency Position reporting was launched in partnership with Rubicon in January this year. Data used in the reports is sourced from Pegasus Solutions’ industry-leading UltraSwitch, which processes reservations for 90,000 hotels, handling more than 49 million bookings annually, representing over 100 million room nights and in excess of $15 billion in hotel revenue. Switch data is then complemented with data sourced from Rubicon.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Hotels & Resorts Uses “Speed Dating” to Bring Agents and Hotels Together in NYC

Utell — Tue, 06 Oct 2009 18:00:00 GMT

Leading hotel representation and marketing group Utell® Hotels & Resorts will bring top New York City travel professionals and a selection of properties from Utell’s global portfolio together through “speed-dating” this Thursday, October 8, at the famed Providence Club in midtown Manhattan.

The Utell NYC Showcase will be held from 6:30 to 9:30 p.m. and will allow hoteliers with tablet PCs to “work the room” and introduce themselves and their properties to the agents in attendance.

“It’s meant to be an informal introduction of the amenities and uniqueness of each property, without the sales pressure often found at other such events,” said John Owens, vice president sales and account management, Utell Hotels & Resorts. “While we don’t actually ring a bell to signal that it’s time to switch, Utell staff will serve as facilitators, ensuring hotels move along progressively. Of course, those attendees that ‘hit it off’, are welcome to spend more time together, share contact information and set up future meetings.”

Utell staged a similar event in Frankfurt, Germany this summer to an overwhelming response from both hotels and agents. “Agents loved it because they got a chance to check out unique properties in a relaxing setting, while hotels were particularly excited about showcasing their properties to such a relevant audience,” added Owens.

Unique hotel properties from destinations such as New York; Washington D.C.; Los Angeles; Philadelphia; Tempe , Ariz.; Toronto; Rome; Dublin; United Arab Emirates; Rio de Janiero and Palermo, Italy are expected to attend.

The Providence is a landmark location in New York City. Originally, the Manhattan Baptist Church, it later became the home to world-famous Media Sound Studios, and eventually the hip ‘90s nightlife hot spot, Le Bar Bat.

Agents interested in finding “the one” can visit: http://www.pegs.com/2009_NYC_Showcase/

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Hotels & Resorts Re-launches Utell Collections with More Than 1,600 Independent Hotels

Utell — Tue, 22 Sep 2009 12:00:00 GMT

Utell Hotels & Resorts is re-launching its renowned Utell Collections for Boutique, Business, Luxury, Golf and Spa hotels with an expanded 1,600 independent hotels. The new Utell Collections have been revamped to bring maximum promotional benefits to member hotels, as well as quality and expanse of choice to global travel buyers.

The Collections programs now include a wider selection of hotels from the Utell portfolio, adding more than 1,000 hotels over last year. Inclusion into each Collection is now based on an “invitation only” approach, with hotels required to fit strict criteria set for each Collection. For example, Utell Luxury Hotels must have a five-star rating (based on the HTI – Hotel & Travel Index classification) demonstrating they offer the highest standard of facilities, including high-quality restaurants, luxurious lobby areas, beautiful rooms with full amenities and excellent overall service standards.

Ric Leutwyler, president of Utell said, “We are committed to providing our customers and the industry with a high-value program that embodies the concept of distinct Collections hotels. By developing the program in this way, we are not only ensuring that each property meets our stringent criteria, but also that more of our hotel properties can take advantage of and benefit from the extensive marketing opportunities available to them in the Collections program. These include global marketing activities such as promotional e-mail campaigns to tens of thousands of travel agents worldwide, promotions on the Utell travel agent website www.utellagent.com and regular worldwide promotions to key travel consortia customers. By widening our reach to include more than 1,600 independent hotels, we create a more inclusive and powerful portfolio.”

Previously, the Collections program was a fee-based service, limited to hotels that opted for membership within one of the Collections categories. Now, under the new marketing strategy, Utell will bring ultimate value and opportunity to all member properties meeting the set inclusion criteria.

All qualifying properties are available for bookings in their respective Collections categories on www.utell.com.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Johannesburg’s The Grace In Rosebank Opts for Utell® Hotels & Resorts

Utell — Tue, 08 Sep 2009 11:00:00 GMT

The Grace In Rosebank has selected Utell® Hotels & Resorts for international sales, marketing and distribution to heighten the profile of the already distinguished Johannesburg hotel. Already recognized with awards from Condé Nast Traveler, Diners Club, Wine Magazine, and Travel & Leisure, the hotel will now benefit from increased visibility and booking through representation by Utell.

Utell, the world’s largest and most experienced third-party hotel marketing, sales and representation company, is now providing The Grace In Rosebank with aggressive international sales support, and unrivalled market intelligence. The Grace, like other Utell members, is also benefiting from distribution and reservations technology powered by Pegasus Solutions, as well as Utell’s relationships with major travel agencies, travel management companies (TMC’s), corporations, online distributors and consortia groups.

Bill Frohlich, General Manager, The Grace In Rosebank said: “We’re eager to reap the rewards of joining Utell’s renowned portfolio to attract inbound business from international markets and travel bookers we may not reach through our own efforts. Utell’s understanding of our segment, and the technology we are now being supported by, made this a natural next step for The Grace In Rosebank.”

Situated in stylish Rosebank, Johannesburg’s tree-lined cosmopolitan suburb rich in eclectic dining, shopping and culture, the 73-room Grace is a sophisticated urban hotel that offers a boutique experience and exceptional service. In addition to its garden terrace and pool deck, The Grace In Rosebank also offers a Club Floor featuring 18-hour butler service, VIP room check-in, gifts from The Grace Collection, an exclusive lounge and complimentary night caps.

“The Grace In Rosebank belongs in the realm of iconic hotels around the world, making it a stunning addition to the Utell portfolio. Besides the hotel’s exceptional reputation and offering, we’re honored to welcome our first Johannesburg Utell property to the family, and look forward to helping it become even more competitive on a global level,” said Ric Leutwyler, president of Utell.

The Grace In Rosebank joins other renowned international hotels that have recently joined Utell, including The Roosevelt New York, Soho House New York, the Evergreen Laurel Hotel Bangkok, and the Evergreen Laurel Hotel Penang.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Petit Palace San Bernardo, MADRID - GREATRATE from 76€

Utell — Tue, 01 Sep 2009 06:49:00 GMT

Whatever visitors are looking for from their trip to Madrid, guests will find it all in close proximity to the Petit Palace San Bernardo. The hotel is located in the exclusive Gran Via area of Madrid, within walking distance to many of the city’s historic monuments, theatres and shops. The bedrooms are well equipped with high-end facilities and offer guests the utmost in relaxation and style.

Prices for a two night stay for two people at the Petit Palace San Bernardo hotel in Madrid including breakfast from €76 per night.

Utell hotels are offering discounted hotel rates and free breakfast everyday to all our guests staying at participating hotels for 2 nights or more.* Take a look at other hotels offering the GREATRATE deal.

To benefit from these great discount hotel offers, stay for 2 nights or more and select the GREATRATE room type when booking with us. Book your GREATRATE now!

Utell® Hotels & Resorts Sees a Further 35% Increase in Number of Hotels Accepted into Global Corporate Travel Programs

Utell — Mon, 24 Aug 2009 18:00:00 GMT

Utell® Hotels & Resorts, the representation business unit of Pegasus Solutions and the world’s largest and most experienced sales, marketing and distribution service for hotels, has reported a 35% increase in the number of its hotels accepted year-to-date (YTD) into global corporate travel programs. Targeting this corporate travel growth potential for its members, Utell will present its global portfolio of more than 11,000 independent and small group properties at NBTA, Aug. 23 to 26 in San Diego.

Other key Utell research and predictions for 2010 show that while corporations are decreasing total travel spend from 20 to 40%, hotels are continuing to renegotiate rates. However, in the buyer’s market, hotels are compelled to offer creative packages, freeze or reduce rates, or add benefits like breakfast and high-speed Internet access to be considered for 2010 rate negotiations. Furthermore, many one-year agreements are being renegotiated as two-year agreements.

Companies reevaluating and restricting travel are looking to consolidate budgets on a reduced number of hotels per region. This highlights the need for stronger business proposals from hotels to compete in the tighter market, according to Elaine Kennedy vice president of demand sales for Utell.

“The growth in Utell hotels accepted into global corporate travel programs is partially due to negotiations that include dedicated Utell account managers providing alternative suggestions to meet a program’s unique needs and requirements. For example, suggesting a three-star hotel with exceptional service to meet criteria previously befitting a four-star property, but more appropriate for a corporation’s restricted budget,” said Kennedy.

Increasing business travel demand for independent hotels and small chain properties also demonstrates a shift in the corporate space where flexibility, pricing and individualized experience are becoming paramount in the hotel selection process. Utell is ideally positioned to reap the benefits of this changing landscape with a comprehensive worldwide portfolio of hotels that include luxury, boutique, value, business and resort offerings ranging from five- to three-star and accommodating the full range of budget requirements.

“Our latest figures also evidence an increase in the number of preferred agreements with major corporations, travel management companies and consortia groups. These agreements ensure our member hotels will continue to receive the ongoing business generation opportunities they rely on us for from all potential channels,” added Kennedy.

Utell’s hotels will be showcased at NBTA booth number 2609, with member hotels from the U.S., Brazil, France and the U.K. on-site. Utell member Living Hotels will also be on booth promoting its fully serviced member apartments available for extended stay to travel agencies and corporate buyers worldwide via the GDS and ADS.

Ric Leutwyler, president of Utell, will also attend the show and host a dinner event Monday night with key hotel accounts, travel management companies and consortia groups.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell Hotels and Resorts Appoints Aman Travels as Official Sales Representative in India

Utell — Tue, 11 Aug 2009 10:00:00 GMT

Utell® Hotels & Resorts, the representation business unit of Pegasus Solutions and the world’s largest and most experienced sales, marketing and distribution service for hotels, has appointed Aman Travels Limited as its official sales representative in India, to manage demand generation for the Utell portfolio.

Aman Travels has a successful history of working with Pegasus Solutions on the financial services side, primarily focused on enrolling travel agents onto Pegasus’ commission payments processing program. The expansion of this relationship to official sales representative for Utell on the demand side, means Aman will take responsibility for relationships with local and regional travel agencies, TMCs (travel management companies), corporations and consortia groups.

Deepak Narula, MD, Aman Travels said: “Aman has been in the hotel booking business for over a decade now and is well placed within the marketplace to ensure successful growth in the Indian market, generating even better revenues for Utell member hotels. As a result, we have planned a series of targeted marketing campaigns to promote Utell properties in India, designed to reap significant market share. This includes using our network of local representatives across the country to reach out to large TMC’s and independent agencies.”

With a comprehensive international property portfolio in key destinations around the world, Utell’s representation services enable nearly 11,000 independent and small group hotels in more than 130 countries to compete globally. Ranging from luxury, boutique, value, business and resort properties, Utell caters for a variety of accommodation requirements, from two to five star for both business and leisure travellers.

Elaine Kennedy, Regional VP Demand, Utell Hotels & Resorts said: “We are delighted to have Aman Travel representing us in India. Their industry knowledge and wealth of experience is invaluable in raising our company profile and increasing business share for Utell member hotels from this important market.”

Utell hotels can be booked through three easy ways, either by calling international Toll Free reservation numbers, through Utell’s dedicated travel agent website www.UtellAgent.com or through any GDS system using the UI code.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Berjaya Eden Park Hotel, LONDON - GREATRATE from £89

Utell — Thu, 09 Jul 2009 06:46:12 GMT

The Berjaya Eden Park Hotel is housed in a historic Victorian town house that dates back to 1860. With modern sofas, marble floors and large windows, the hotel lobby provides guests with a casual venue to read or rendezvous. The hotel’s bar and cocktail lounge lends a sense of cultivation, where crimson and gold fabrics, wood paneling and a hand-carved mahogany fireplace are just the beginning. The hotel also offers room service, concierge assistance, wireless Internet access (surcharge), 24-hour front desk service and meeting rooms.

With maple headboards, full-length mirrors and subdued earth tones, the Berjaya Eden Park Hotel delivers a sufficient and traditional guestroom experience. Floor-to-ceiling windows provide urban views of London’s Bayswater district, and the hotel’s leafy street. Guestroom amenities include satellite television, work desks and tea service.

This Bayswater boutique hotel in London is located east of Notting Hill and west of Paddington, just steps from Hyde Park, London’s largest outdoor attraction. Guests will enjoy easy access to London’s Underground Tube, as the Bayswater Station is literally across the street. Favored by budget travelers and business professionals, the Berjaya Eden Park Hotel is less a mile from Kensington Palace and approximately 18 miles from Heathrow Airport. Nearby attractions include Oxford Street and Trafalgar Square, both of which are less than one mile away.

Prices for a two night stay for two people at the Berjaya Eden Park Hotel hotel including breakfast from £89 per night.

Utell hotels are offering discounted hotel rates and free breakfast everyday to all our guests staying at participating hotels for 2 nights or more.* Take a look at other hotels offering the GREATRATE deal.

Japan Ryokan Association Selects Utell Connect and NetbookerNG for Debut into International Distribution

Utell — Wed, 01 Jul 2009 08:00:00 GMT

The premier Japan Ryokan Association has teamed up with Utell® Hotels & Resorts as its partner of choice to offer selected member properties throughout Japan worldwide distribution via Utell Connect and NetBooker® NG - services powered by Pegasus Solutions.

By choosing Utell Connect, the Japan Ryokan Association properties will be connected to the four Global Distribution Systems (GDSs) via the Pegasus Switch over the next few months. Additionally, the ryokans will offer rate and availability information in Pegasus’ Online Distribution Database (ODD) for distribution to online travel agencies (OTAs), corporate travel departments and tour operators. The Japan Ryokan Association will also implement Pegasus’ leading Internet booking engine NetBooker® NG exclusively, to enable them to receive internet bookings directly from consumers. This is the first deal of its kind in Japan where traditionally the ryokans have previously never been bookable online.

“We’re proud to offer a unique and spiritual accommodation experience in Japan, with our collection of the best ryokans,” said Masao Koseki, executive director of the Japan Ryokan Association. “Utell Connect has provided us with a market leading distribution solution, enabling us to offer worldwide access to our properties, so the world can experience Japanese hospitality at its best.”

Representing the top 1,300 of Japan’s 55,000 ryokans, the Japan Ryokan Association offers a selection of traditional ryokans that have met the Association’s strict regulations regarding cultural aesthetics, privacy, and hygiene. Ryokans offer travelers the essence of Japan – from staying in a room with Tatami (straw mat) flooring and wearing a typical Yukata (robe), to enjoying an Onsen (hot-spring bath) or traditional evening and morning meals prepared by a master chef heya-shoku (in room). Until now, these enviable properties have been unavailable online or through the GDS.

Initially, two hundred properties will be using Utell Connect and NetBooker® NG with around the same number being added each year throughout the three year contractual period.

“We are delighted to welcome on board the members of the Japan Ryokan Association who as a result of this agreement will realize an immediate boost in bookings. However, the real win here is for the demand community, which has gained simple and direct access to a cultural treasure trove of desirable properties,” said Ric Leutwyler, president of Utell Hotels & Resorts.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Hotels & Resorts Signs Up Hundreds of New Members in 2009

Utell — Tue, 23 Jun 2009 12:00:00 GMT

Utell Hotels & Resorts has seen a substantial rise in the number of independent hotels and small independent group hotels seeking out and subscribing to its hotel representation services since the start of 2009.

Through to the end of May, more than 150 hotels have chosen to sign up for full service membership. This enables hotels to capitalize on Utell’s unrivaled expertise in global marketing, sales and distribution services with valuable benefits that include Utell’s strength of partnerships and programs in the agency, TMC (travel management companies) and corporate markets. Utell’s representation and distribution also makes hotels available on the GDS’s under Utell’s UI code, through Utell’s global call center network and the dedicated agent site UtellAgent.com.

In addition, over 320 hotels have joined the Utell Connect service, which offers independent hotels and small groups a representation solution, allowing them to outsource electronic distribution and connectivity needs (under the Utell Connect brand and UZ chain code), while handling their own marketing and sales activities. This service was formerly known as Unirez and recently rebranded to clearly demonstrate its prominence as part of the Utell family.

Utell’s new member hotels cover a worldwide geographic spread across each continent in categories ranging from value to superior and luxury. To date, the top ten countries with hotels contributing to Utell’s recent sizeable portfolio growth are: Germany, Italy, United States, India, Thailand, China, Japan, Ukraine, Russia and Turkey.

Overall, Europe and the United States remain the strongest regions for full UI membership growth. The U.K. and Italy together accounted for 33 new hotels, and the U.S. saw a healthy addition of 27 new full UI hotels. These new members include renowned properties such as The Roosevelt in New York, Soho House New York and NCED in Oklahoma.

Asia Pacific has also realized a healthy boost this year across both Utell and Utell Connect services, a testament to Utell’s strong local presence worldwide, which now includes 18 offices in 11 countries.

Ric Leutwyler, president of Utell and CMO of Pegasus Solutions said, “We are delighted to welcome a whole host of new international member hotels, demonstrating Utell’s far-reaching global presence. The recent turmoil in the worldwide economy has led many hotels to reassess their sales, marketing and distribution strategies, and has encouraged a renewed focus on targeted tactics for generating their fair share of revenue from the global hospitality market. Utell is committed to helping our member hotels achieve this. By offering flexible, user-friendly technology and revenue management tools that hotels can mix and match according to their core requirements, Utell is delivering results during both difficult and good times.”

As the world’s largest third-party hotel sales, marketing and representation service, Utell represents more than 11,000 properties in over 130 countries, enabling independent and small group hotels to compete globally by reaching business and leisure customers through travel agents, corporations, marketing and distribution channels. Utell continues to build its brand internationally with notable additions, including the following in 2009:

Soho House, New York (GDS code: UI) – Located at the forefront of the buzzing Meatpacking District, a shopping, dining and nightlife Mecca, the waiting list for a membership to Soho House New York is long, but hotel guests are members for the duration of their stay, with access to all the Club has to offer. Soho House is the epitome of urban sophistication. The interior design resembles New York loft apartments, with hardwood floors, brick walls, exposed ceiling beams and Swarovski chandeliers. And here, membership, however temporary, has its privileges, including 24-hour butler service, the Cowshed Spa and a rooftop pool with views of the Hudson River and the West Village.

The Roosevelt Hotel, New York (GDS code: UI) – Considered the Grand Dame of Madison Avenue since 1924, white-gloved porters whisk guests through the traditional revolving doors of The Roosevelt Hotel, where they are immediately transported to the grandeur of old New York City. The Roosevelt Hotel is located right in the thick of things - steps from Fifth-Avenue shopping and Park Avenue, and a straight shot to the hip East Village and Lower East Side’s restaurants and bars. Offering 1,015 guestrooms, its historic heritage is reflected in the meticulously restored interiors, designed to capture the original architecture and offer modern-day amenities.

NCED Hotel and Conference Center, Oklahoma (GDS code: UI) – Located on a 72-acre campus, the NCED Conference Center and Hotel is the largest hotel in Oklahoma with 996 rooms. Recently opened to the public, this government-owned hotel offers an unparalleled array of amenities, including 60,000 sq. ft. of fitness and recreational amenities, including an Olympic-size pool, indoor gymnasium and tennis courts – all at no extra charge. All guest rooms are newly renovated and the hotel also offers massage and spa services, including a hair and nail salon.

Domina Group, Italy (GDS code:UI) – Domina Hotel Group, the only independent Italian hotel chain with an international focus both in the business tourism sector and the leisure area, has chosen Utell for full service representation of 11 of its properties: Domina Inn Ilmarine, Tallin; Domina Inn City Hotel, Tallin ; Domina Residence, Poznan; Domina Inn Fiesta, Budapest; Domina Hotel and Conference, Rotterdam; Domina Inn, Riga; Domina Inn Fiera, Milano; Domina Hotel and Conference Capanelle, Rome; Domina Inn Malpensa, Milan; Domina Hotel Kurhaus and Conference, Bad Kreuznach.

Altis Group, Portugal (GDS code:UI) – Altis Hotels Portugal chain is one of the biggest hotel groups in Lisbon, and has selected Utell to represent Altis Hotel, Altis Park and Altis Belen. Genuine to the best characteristics of Portuguese daily life, Altis Hotels have always adopted family values as the business philosophy of the group, fostering the very finest tradition in Portuguese hospitality.

Laico Hotels, Africa (GDS code: UI) – African group Laico Hotels promotes a diverse range of properties rated from 3 to 5 star, from city center to lodges in the heart of Africa's finest wildlife national parks. Laico has selected Utell for full-service representation for the following ten hotels: Laico Umubano; Laico Regency Nairobi Hotel; Laico El Farouk Bamako Hotel; Laico Hammamet; Laico l'Amitie Bamako Hotel; Laico Lake Victoria Entebbe Hotel; Laico Maya Maya Brazzaville Hotel; Laico Okoume Palace Libreville Hotel; Laico Ouaga 2000; and Laico Tunis Hotel.

Kensingtonrooms, England (GDS code: UI) – Kensingtonrooms in London is both a contemporary hotel and dynamic events venue, all under one roof, providing a dynamic fusion of beautiful original Victorian features with contemporary modern style and design. The hotel can be found just west of the vibrant shops, restaurants and bars of Knightsbridge, in London’s fashionable district of Kensington.

Waterfront Group, Philippines (GDS code:UI) – Previously a Utell Connect customer, the Waterfront Group elected this year to upgrade to Utell’s full-service (UI) representation services, bringing on board five superior category properties: Waterfront Airport Hotel and Casino Mactan, Waterfront Cebu City Hotel and Casino, Waterfront Insular Hotel Davao, G-Hotel Manila by Waterfront and Manila Pavilion Hotel and Casino.

Chimelong Hotel Guangzhou (GDS code:UI) – With 1,395 rooms Chimelong Hotel Guangzhou has the largest conference facilities in China. It is situated on 360 hectares of beautifully landscaped grounds, surrounded by Chimelong Night Zoo and Xiang Jiang Safari Park. In addition, the hotel features captive White Tigers and Flamingos in its courtyards. Decorated with safari-style ornaments, the lobby reflects the beauty of the local landscape with a touch of elegance, complementing serene guest rooms equipped with comprehensive facilities.

In 2009, Utell has continued to expand its service offering, in line with industry needs and requirements, to ensure hotels are receiving access to market-leading services and technology. This year, the launch of MarketVision offers hotels a comprehensive competitive intelligence tool to track and monitor a property’s market demand trends for historic and future performance evaluation, and planning relative to key competitors. In addition, a new partnership with Milestone Internet Marketing offers Utell member hotels a chance to benefit from award-winning, revenue-driving Internet marketing services.

These services, in addition to Utell’s core offering, are more important than ever in providing properties with a leading edge in the marketplace. As part of Utell’s ongoing growth and business development strategy for hotels, the company remains committed to bringing its members numerous opportunities to provide them with ultimate competitive advantage.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Soho House New York Teams Up with Utell® Hotels & Resorts

Utell — Wed, 29 Apr 2009 17:00:00 GMT

DALLAS (April 15, 2009) – Utell Hotels & Resorts has welcomed the renowned chic and stylish Soho House New York as the latest member of its extensive international hotel portfolio.

The elite Soho House New York is a luxury 24-bedroom hotel in addition to a private member’s club located in Manhattan’s Meatpacking District. The hotel has famously formed the backdrop for an episode of “Sex and the City” and until now, has never been available for bookings via travel agents. Available on the GDS under Utell’s UI code; through Utell’s global call center network and UtellAgent.com, the luxury property is capitalizing on Utell’s expertise in global marketing, sales and distribution campaigns as well as attracting key business from Utell’s strength of partnerships and programs in the TMC and corporate markets.

“Utell has the relationships, resources and reputation to quickly build business for the Soho House New York among thousands of travel agencies, major TMCs (Travel Management Companies), corporations and consortia groups worldwide allowing us to immediately compete on a global level.” said Lisa Di Paola, revenue manager for Soho House New York.

Soho House New York has long been coveted as a celebrity haunt with the private member’s club offering privileged access to the club lounges, rooftop pool, restaurants and member’s room rates. Situated on 9th Avenue, the hotel offers guests a unique combination of luxury and style, with rooms ranging in size from 325 to 950 square feet. The hotel features Soho House’s signature Cowshed Spa, as well as a screening room, library with its own bar, club reception, drawing room, games room, private dining room, restaurant and bar. It also offers a rooftop heated pool, bar, kitchen and dining, and lounge spaces.

“Soho House New York is ideally positioned to reap a significant, and immediate, return on investment through Utell’s core strength of experience in bringing independent hotels to market through powerful sales and marketing programs in addition to unrivalled distribution.” said Ric Leutwyler, president of Utell and chief marketing officer for Pegasus. “We are proud that the hotel’s management team have put their confidence in our abilities to market their engaging brand worldwide.”

Soho House New York is immediately available at the dedicated travel agent website www.UtellAgent.com, and will be featured in the Utell Luxury Collection.

For more information contact:

Ariel Herr
for Pegasus Solutions
t:+1.214.890.7912
e: aherr@fortepr.com

NCED Conference Center and Hotel Selects Utell® Hotels & Resorts and Enlists Utell Online Marketing Services

Utell — Tue, 07 Apr 2009 19:00:00 GMT

The NCED Conference Center and Hotel has selected Utell® Hotels & Resorts and opted for the recently launched Utell Online Marketing Services to support the hotel’s public rollout.

Previously available to the government and other groups exclusively, the Marriott-managed NCED has been newly renovated to serve its expanded target customer base.

“This is the first time most guests will be able to book with NCED, and we only have one chance to get that first impression right, which is why we’ve selected Utell for demand generation, marketing, branding, sales and distribution,” said Yves Badaroux, general manager of NCED. “Not only is it the world’s largest representation service, but its aggressive Utell Online Marketing Services also mean we’ll be visible, desirable, and of course, bookable.”

Located on 72 acres just five minutes from the University of Oklahoma, NCED is the largest hotel in Oklahoma. It features 996 guest rooms, high tech meeting space, and 60,000-square feet of fitness and exercise facilities, including a ropes course, weight room, indoor regulation basketball court and Olympic-sized pool. Ideal for group bookings, NCED recently opened its doors to the general public, which according to Badaroux was the motivation for choosing Utell.

Offering award-winning Internet marketing services including Web site design, search engine optimization, pay-per-click advertising, social media optimization and email marketing, Utell launched Utell Online Marketing Services in February this year through a partnership with Milestone Internet Marketing. Supplemented by Pegasus Solutions industry-leading booking and reservations technology, as well as Utell’s powerful travel agency, TMC (Travel Management Companies), corporate and consortia relationships; Utell Online Marketing Services are key to a successful debut for NCED, according to Ric Leutwyler, president of Utell and chief marketing officer of Pegasus.

“NCED is ideally situated to gain visibility and increase revenue through Utell membership and use of Utell Online Marketing Services. A hidden treasure for group and business bookings, the hotel hasn’t been distributed globally before,” said Leutwyler. “We’ve been tasked to help the hotel compete for worldwide business, and more importantly, succeed through its debut and beyond. For us, we’re honored to add the U.S. property to our extensive Utell portfolio of nearly 11,000 independent and small group hotels in more than 130 countries.”

As a Utell member, NCED will enlist Utell Online Marketing Services for Web site design, search engine optimization and marketing; utilize the Pegasus NetBooker® NG booking engine, RezView® NG central reservation system, UltraDirect® for distribution/connectivity, and Pegasus Commission Processing for travel agent payment processing.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

The Roosevelt Hotel New York Switches to Utell® Hotels & Resorts

Utell — Wed, 04 Feb 2009 17:00:00 GMT

Madison Avenue’s historic The Roosevelt Hotel has selected Utell® Hotels & Resorts to generate bookings and increase visibility worldwide. Utell, the world’s largest and most experienced third-party hotel marketing, sales and representation company, will provide global distribution and aggressive promotion through its international sales force to help The Roosevelt better compete on a global level.

Boasting 1015 rooms and suites, as well as more than 30,000 square feet of meeting space, The Roosevelt in New York City is a prime destination for business and leisure travelers. Its heritage, sterling reputation and prime location at Grand Central Station make it a desirable property to add to Utell’s more than 11,000-hotel portfolio, according to Ric Leutwyler, president of Utell.

“We’re proud to now offer The Roosevelt Hotel to the travel agencies, major TMCs, corporations and consortia groups who rely on Utell,” said Leutwyler. “It’s a standout in our overall portfolio, and greatly adds to our U.S. and New York City offering. With Pegasus’ distribution solutions to increase visibility of the hotel, and our demand sales teams actively promoting it, we know we can help The Roosevelt book more room nights, even in this economy.”

The switch to Utell was made based on Utell’s equally impressive heritage and industry-leading position, according to Kevin Croke, director of sales and marketing for The Roosevelt.

“Utell’s been around for nearly 80 years, just shy of The Roosevelt’s 85, during which time it has sustained a healthy lead in the industry for the number of hotels represented, superior connectivity provided through Pegasus and healthy relationships with major travel agencies and Web sites,” said Croke.

The Roosevelt Hotel can now be booked online at www.UtellAgent.com, by calling the toll free reservations line 1.800.44.UTELL (1.800.448.8355), or on GDS using the chain code “UI”.

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Notes to Editors:

About The Roosevelt Hotel The Roosevelt Hotel first opened in 1924 and has since been referred to as the “Grand Dame of Madison Avenue”. With 1015 rooms and suites, as well as more than 30,000 square feet of meeting space, The Roosevelt is a prime destination for both business and leisure travelers. The Roosevelt Hotel’s location at Grand Central Station on Madison Avenue provides its guests with one of the most accessible points in all of Manhattan. More information is available online at www.theroosevelthotel.com.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Teams with Milestone Internet Marketing to Bring Ultimate Online Marketing to Members

Utell — Tue, 03 Feb 2009 17:00:00 GMT

Utell Hotels & Resorts (a service of Pegasus Solutions) and Milestone Internet Marketing have entered into a five-year renewable partnership to augment Utell’s market-leading representation support with Milestone’s award-winning online marketing services. As the world’s largest third-party hotel marketing, sales and representation company, Utell serves more than 11,000 member hotels, which can now benefit from Milestone’s top-rated, revenue-driving Internet marketing services.

The partnership was forged to relieve the burden on hotels to achieve visibility in a crowded marketplace suffering from dwindling demand, according to Ric Leutwyler, president of Utell.

“Utell’s member hotels, which already employ Pegasus’ distribution and booking solutions, are facing an incredibly difficult task in 2009, along with the rest of the industry,” said Leutwyler. “While travel demand may shrink or stagnate, we know that online bookings are actually expected to increase. Given our responsibility to help our hotels succeed, we’ve aligned with Milestone to provide its award-winning search marketing strategy to our members so they can break through the online noise.”

Milestone, which offers Internet marketing services including Web site design, search engine optimization, pay-per-click advertising, social media optimization and email marketing, was honored with 11 awards in 2008, including three Adrian Awards for its creative brilliance and best practices in Internet marketing. The company will focus on offering Utell customers tailored solutions that complement their current offering from Pegasus, according to Anil Aggarwal, CEO of Milestone.

“With Pegasus’ leading solutions provided via Utell, from booking and connectivity to representation, the company is already focused on driving the greatest revenue from the Internet for hotels,” said Aggarwal. “Milestone’s market-leading Internet marketing services take this online offering to the next level. Our online marketing technology and innovative approach to promoting Web sites – including advanced Web 2.0 elements like online videos, blogs, and social media – make these sites among the most advanced in the hotel industry. As a result, they drive significant return on investment. With a tough economic outlook for the lodging industry in 2009, the combined forces of Utell and Milestone will enable hotels to grab a larger market share and minimize negative effects from damaging market forces.”

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Notes to Editors:

About Milestone Milestone Internet Marketing, Inc. is a leading provider of Internet marketing solutions for the lodging industry. Milestone’s portfolio of services include Web site design, search engine optimization, pay-per-click marketing, email marketing and several social media optimization initiatives like online videos, blogs, RSS, etc. Milestone currently works with more than 700 hotels, and drives over $100 million in annual revenue for its clients. The company is a preferred vendor for several major lodging industry brands, and works with some of the leading management companies in the U.S. Milestone is well known as a lodging industry education for its “Hotels to HTMLs™” Internet marketing workshops and book. For more information about Milestone products and services, visit www.milestoneinternet.com.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Expands Business Intelligence Offering with Rubicon

Utell — Tue, 20 Jan 2009 16:00:00 GMT

Utell Hotels & Resorts, the world’s largest provider of representation services for hotels has teamed with Rubicon, a leading provider of market intelligence reporting, to introduce MarketShare. This comprehensive business intelligence tool for hoteliers analyses a property’s historical and future business performance relative to its key competitors, providing the potential to improve revenue management.

MarketShare offers hoteliers a comprehensive suite of reservations reports. These reports allow tracking and monitoring of market demand trends for historic performance evaluation and future performance planning. Additional key features include measuring performance against the hotel’s competitive set, identifying potential sales and revenue management opportunities, measuring sales and marketing effectiveness, and indicating areas for improvement.

Ric Leutwyler, President, Utell said: “With the challenges facing the market today, it’s essential for hotels to understand their competition, recognize booking trends and identify gaps in demand so that they can react swiftly and appropriately. With MarketShare, they can now see how their properties are performing against the market in terms of room rates and bookings achieved, geographical sources of business, and even which travel agency or channel is producing reservations. As an added bonus, hoteliers can also view information on consortia/travel management companies’ group bookings to help them measure their participation in corporate programmes, a must in today’s competitive environment.”

MarketShare provides two reports packages, both offering a unique view of a hotel’s business. ‘Historical’ reporting enables a user to analyse hotels’ and competitive sets’ performance with unlimited agency and source country information year-to-date. ‘Future’ reporting provides a detailed view of booking trends for the current month and up to 90 days in the future, enabling hoteliers to react to market conditions in advance.

Andy Storey, UK Managing Director, Rubicon said: “This forward-looking market intelligence arms hoteliers with the tools they need to drive revenue performance. MarketShare helps them to identify sales opportunities and to measure the performance of their sales and marketing programmes, offering them a distinct competitive advantage.”

MarketShare is currently available to all Utell represented hotels in the UK, Spain, Italy, France and Germany; with a February 2009 rollout planned for the rest of Europe, Canada, Mexico, South America, Middle East and Asia Pacific. A US rollout will follow in Q2 2009.

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Notes to Editors:

About Rubicon® Rubicon (www.RubiconGroup.com) offers the broadest and deepest collection of market insight in the travel industry today. A leading provider of competitive market intelligence and market analysis to the global travel industry, Rubicon integrates competitive market information into the business planning and revenue management practices of its customers, including the top global hotel and rental car companies. Its flagship product, MarketVision®, offers a comprehensive suite of services that address market positioning in terms of price, demand and channel. Rubicon's publishing arm, IndustryIntel®, provides insights from the world's largest repository of future demand and cross-channel pricing data.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Hotels Turn to Utell's® GREATRATE™ to Deliver Business

Utell — Tue, 16 Dec 2008 11:00:00 GMT

Utell® Hotels & Resorts members participating in Utell’s most recent GREATRATE™ campaign realized a year-on-year revenue increase of 6.4% in October, and 6.3% in November. Additionally, the campaign increased online reservations for participating properties by 7.6% in October and 10.8% in November.

Utell’s popular and successful GREATRATE programme includes hotels in various destinations worldwide, with room rates at up to 10% off BAR (Best Available Rate). Prices are offered per night as part of a two-night minimum stay for single or double occupancy, and include breakfast, making them an appealing product for agents who can earn 8% to 10% commissions on each booking.

The most recent campaign succeeded not only due to the positive reputation of past GREATRATE promotions from Utell, but also due to an intense level of marketing across Utell’s channels. This push helped participating hotels to reach more than 600,000 travel agents worldwide.

Ric Leutwyler, president of Utell says, “Everyone’s talking about limits imposed because of the global economic slowdown, but we still believe the business is there for those willing and able to attract it. The independent and small group hotels we represent have the benefit of Utell working on their behalf to aggressively market and sell their properties to those still looking to book. The significant results of this GREATRATE campaign are a testament to the success of this strategy.”

The next GREATRATE campaign is scheduled to run from January 5th, 2009 for 7 weeks. Utell packages are easy to book online at www.UtellAgent.com, by calling the free phone reservations line 0800 660066 or on GDS using the chain code “UI”. GREATRATE™ is designed to offer agents year-round access to inspiring and affordable deals for their customers in over 2,000 hotels in the world’s most popular destinations.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® Hotels Realise Year-on-Year Revenue Increase

Utell — Tue, 11 Nov 2008 19:00:00 GMT

The representation service of Pegasus Solutions, dedicated to helping hotels compete successfully, saw its promotions and campaigns directly boost bookings among its member hotels worldwide. These gains demonstrate Utell’s value to independent properties and group hotels, according to Ric Leutwyler, president of Utell.

“Hoteliers are braving a challenging economic environment that requires them to seize every revenue opportunity,” Leutwyler said. “For independent hotels that compete with the big brands for global travellers, this requires developing a sound strategy, which Utell provides. As a result of our joint planning and execution, many of our top customers are seeing excellent growth rates of 20% to 30%, or more in some cases.”

Utell members reap the benefits of preferred agreements with major corporations, travel management companies and consortia groups. They enjoy “preferred supplier” status with 36 leading travel agencies in Europe, ASPAC and the Americas, including three of the largest global players. These advantages have helped hotels like Rotana surpass expectations with Utell, added Michael Marshall, Rotana’s corporate vice president of sales & marketing.

“As the leading hotel chain in the Middle East and North Africa, Rotana, with the help of Utell, has seen a 50% increase in revenue from Utell to-date this year,” said Marshall. “Utell has helped us leverage our brand’s potential on a global scale to gain vital exposure through international corporate travel programmes, branded rate programmes for travel agents and consortia, and annual campaigns with call centres in Europe.”

Representing more than 1.3 million rooms on six continents, Utell is the world’s largest hotel sales, marketing and representation service. Recently reporting an 89% increase in the number of hotels requested for global corporate travel programmes, Utell also is adept in attracting business from a wide swath of travellers. This universal offering has helped the Golden Apple Hotel in Moscow realise a staggering 68% revenue increase.

“From day one, Utell has seized every opportunity to help us boost revenue,” said Maxim Golovatch, General Manager, Golden Apple Boutique Hotel. “As a city centre boutique hotel, we strive to attract both corporate and leisure guests, which Utell tackles, and succeeds at, with great aplomb.”

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® and Rate Tiger Join Forces

Utell — Mon, 27 Oct 2008 17:00:00 GMT

Utell will integrate Rate Tiger’s services into Market Insight, its own suite of distribution management tools and technology. Market Insight comprises the following components: MarketCompare, which helps hoteliers easily benchmark rates against direct competitors; MarketUpdate, an application that allows hotels to update rates, availability and restrictions across online distribution channels through one simple interface; and MarketManage, an enhanced combination of MarketCompare and MarketUpdate.

Ric Leutwyler, president, Utell stated: “In challenging economic times like these, it is critical for hoteliers to make the most of every revenue opportunity by knowing if their rates are competitive. Utell customers can combine the power of our global sales, marketing and distribution support with Market Insight’s real time competitive data and management tools to drive as much business as possible to their properties. Our mission is to help hotels compete more successfully and incorporating Rate Tiger’s expertise ensures that our hotel members have the latest products at their fingertips to help achieve a distinct competitive advantage.”

Market Insight will also offer hotels simple-to-use technology that builds on Utell’s already powerful distribution technology from Pegasus Solutions, according to Sascha Hausmann, Rate Tiger’s chief operating officer.

“Hoteliers are overwhelmed with what they need to do to stay competitive, which is why we’ve teamed with Utell to offer a ‘one-stop-solution’ to its members,” said Hausmann. “The integrated Market Insight tools allow hoteliers to streamline channel management and rate monitoring, empowering them to focus both time and budget on other issues that also need their attention.”

Utell Hotels & Resorts (which includes both the Utell and Unirez representation services) is committed to enabling nearly 11,000 hotels to compete globally. Market Insight is the latest initiative to help hotels members be more successful by providing a range of flexible packages that include access to full training and multilingual support. More information on Market Insight is available now at www.utell.com.

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Notes to Editors:

About Rate Tiger Rate Tiger has been a leader in online distribution management tools since 2001 and continues to pioneer new technologies for the hospitality industry. Rate Tiger, by eRevMax, now operates in 60 countries and 415 cities across the world and has become the industry-wide benchmark for managing online distribution. The Rate Tiger product portfolio enables hoteliers to switch from a time-consuming and complicated multi-channel process to a single point of entry to the market, hence allowing for easy update of distribution channels and travel portals, and rate comparison with competitors, in real-time. Features and Functionality: Rate Tiger is known for its innovative product offering that allows hoteliers to: • View current inventory allocation and rates at multiple Web sites on one screen • Allocate rates and inventory to maximum gain • Maintain rate/room type plans to reduce manual interference during updates • Update revised allocation and rates in real-time • Maintain an updated log of competitor updates • Access summarized reports to view entire inventory positions • Access built-in extranet rules, allowing users to adhere to each site’s capabilities and restrictions. Rate Tiger is headquartered in the U.S., with an office in London and technical development center in India. eRevMax employs more than 170 people across the globe. Rate Tiger is rapidly expanding across the European and American markets. For more information please visit http://www.ratetiger.com/us.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

hotelbook.com Reports 21% Increase in Revenue

Utell — Tue, 14 Oct 2008 10:00:00 GMT

Countering downward economic trends, Utell has dedicated resources in 2008 to improving bookings for hotels featured on hotelbook, including the redesign of the home page, the introduction of dedicated city microsites, search engine optimisation initiatives and increased affiliate marketing activities. Sharon Wimborne, director of ecommerce for Utell, said the latest growth results are encouraging for hotels represented on hotelbook.

“We’ve further developed hotelbook this year to enable the independent and boutique hotels represented to better reach travellers globally seeking a unique and personalised experience,” said Wimborne. “The revenue results are evidence that our campaigns are delivering for both hotels and customers.”

With the site’s content and technology supported by Pegasus Solutions, hotelbook aims to sell the complete travel experience. In addition to rooms and special offers, the site offers comprehensive travel guides and award-winning podcasts. Key markets include the U.S., U.K. and Canada.

Bookings by U.K. and U.S. travellers have reflected a preference for domestic destinations. Nearly half of U.K. travellers have booked domestic destinations like Manchester, Edinburgh, and London; and 74% of U.S. customers have booked U.S. properties in destinations like New York, Washington, D.C., and Miami Beach. The data supports a trend towards holidays closer to home due to rising travel costs.

Additionally, U.K. travellers took greater advantage of hotelbook’s global reach, with New York, Washington and San Francisco consistent favourites. While the U.S. preference by U.K. travellers may be explained by the increase in U.S. inbound travel due to a weakened dollar, U.K. travellers also regularly booked Barcelona, Paris and Tokyo.

“In reviewing the booking trends for hotelbook, we’re pleased to see the hotels represented are attracting global business,” added Wimborne. “Travellers come to our site knowing we’ll offer the unique independent hotel experience they’re seeking, and hotels use our site to maximise limited resources in appealing to those travellers – worldwide.”

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

hotelbook.com is the official website for over 6,000 independent properties in more than 2,000 cities. With the site's content and technology supported by Pegasus Solutions, hotelbook.com cuts through the clutter of high-volume travel websites to provide fast, easy access to the information travellers need to select a hotel. Superior navigation tools, an unbiased approach to displaying hotel choices, worldwide coverage and competitive rates provide travellers with a straightforward and easy-to-use source of accurate, detailed information on each property along with rate information that is clear and complete. Hotelbook.com customers retain control of their bookings: there are no hidden costs of booking fees, and guests pay when they stay: the website takes credit card details to secure the room only. www.hotelbook.com

Utell® Hotels & Resorts welcomes leading Irish independent hotel group

Utell — Tue, 02 Sep 2008 09:00:00 GMT

From today, the Irish hotel group will benefit from Utell’s sales, marketing and distribution expertise and services. This includes sales demand generation, a range of core marketing programmes, inventory management and systems technology to drive business through all demand channels to market.

Maldron Hotels recently acquired nine properties in Ireland, which were previously under the Quality and Comfort Hotels brand. Now independently managed, all nine properties will be represented by Utell and continue to offer over 1,500 guest bedrooms in Cork, Dublin, Galway, Limerick, Portlaoise and Wexford, In addition, Maldron plans to expand its portfolio of properties across Ireland and the UK over the next couple of years, further establishing the group as a key brand in the Irish market.

John Seaton, regional vice president of sales and account management at Utell, said: “Our focus is to enable independent properties like Maldron Hotels be more successful by competing globally. With many of our top customers seeing an annual growth of at least 20%, Utell is committed to generating strong results to help hotels fill their rooms and maximise revenue streams.”

Karina Dunne, Group Marketing & Sales Manager, Maldron Hotels, said: “This is a momentous time for Maldron Hotels as we launch our new brand and strategic marketing plan for the year ahead. As such it is vitally important for us to maximise all sales avenues in Ireland and worldwide. Utell’s global reach and industry expertise provided a natural choice for representation as we move forward with our ambitious growth plans.”

Utell currently represents over 3000 independent and small group properties, with over 250 hotels joining since the beginning of 2008.

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Notes to Editors:

About Maldron Hotels A new brand in Irish hospitality – Maldron Hotels currently offer 9 hotels in key locations throughout Ireland with 1,500+ rooms – 1 each in Cork, Galway, Limerick, Portlaoise and Wexford and 4 in Dublin. Maldron Hotels offers the perfect combination of facilities and services, value and hospitality designed to meet the needs of the business or leisure guest. Properties: Maldron Hotel, Cardiff Lane, Dublin 2; Maldron Hotel, Parnell Square, Dublin 1; Maldron Hotel, Smithfield, Dublin 7; Maldron Hotel, Citywest, Dublin 22; Maldron Hotel Cork; Maldron Hotel Galway; Maldron Hotel Limerick; Maldron Hotel Portlaoise; Maldron Hotel Wexford.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® achieves 89% increase in number of independent hotels participating in corporate programmes

Utell — Tue, 29 Jul 2008 10:00:00 GMT

Actively sought after by TMC’s and business travel managers, a large number of independent and small chain hotels are being considered based on their ideal locations across the world in major business destinations. In addition, most offer first-class amenities and by their very nature will go the extra mile to ensure an ultra-personalized service to business customers.

Elaine Kennedy, vice president global demand sales at Utell stated “Utell has seen a sharp increase in demand for independent and small group hotels requested in global corporate travel programmes. Travel managers see the value in including more independent properties in their corporate programmes and this of course is having a significant impact on revenue streams for Utell’s participating properties.”

Sara Thomson, director of business development, Apex City of London Hotel said: “Utell has helped us gain exposure to our large corporate accounts and business travel agents on a global scale enabling us to be on the same playing field as large chain hotels. Today’s business travellers are looking for something different and unique with personal touches, and properties such as Apex City of London provide a welcome variation on what is traditionally perceived as a business hotel.”

With over 3,000 properties in more than 130 countries, Utell is the world’s largest representation service and is committed to helping independent and small group hotels compete globally. This includes providing them with dedicated account management teams as well as technical capabilities and systems to enable them to service major corporations around the world.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Hotelbook.com launches New York City micro-site

Utell — Tue, 15 Jul 2008 10:00:00 GMT

The micro-site has been designed to further increase bookings for New York hoteliers whilst providing indispensable and original information to help customers maximise their stay in the city.

Customers can discover New York’s favourite places to stay using the site’s search options, filtering by: Attractions, Landmarks, Locations and Star Rating. There are also 29 search options for those seeking specific amenities such as a spa, a pool or proximity to attractions or airports.

More than just for simply selecting and booking a hotel, http://new-york-city.hotelbook.com provides travellers with an abundant source of useful, up-to-date information on New York, in a concise and user-friendly format.

Regular podcasts are available to help customers maximise their trip to the Big Apple. Ideas on areas to explore, as well as current events, are featured, providing travellers with helpful, local knowledge. This month’s podcast focuses on New York Summer festivals with diverse information on cultural events, from street fairs through to film events.

In addition, a New York City travel guide as well as upcoming events are all featured on the site, along with attractions and tours, ranging from hop-on, hop-off sightseeing to a ‘Sex in the City’ outing.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell® launches mobile hotel booking service

Utell — Mon, 23 Jun 2008 10:00:00 GMT

Users visit a micro site (mobile.utell.com)*, specially designed by Mobile Travel Technologies Ltd (MTT), on their mobile device to view hotel information, images and rates. The simplified reservation process offers real-time booking and provides a secure environment for the transfer of credit card and personal information to guarantee customer reservations. Utell ensures hotels are highly ranked on mobile search pages through a range of SEO activities

Utell is encouraging its partner hotels to adopt the technology to maximise sales opportunities in the UK, Europe and farther afield.

Diana Banks, Senior Vice President Sales and Marketing, Utell, said: “Mobile technology makes booking a hotel on the move swift and safe. There is huge potential in Europe and in developing markets for mobile products to provide hoteliers with a direct link to their potential guests. In China and Korea, two markets currently demonstrating market growth, mobile usage already outpaces desktop computer usage.”

Banks continued: “Over 100 properties currently benefit from Utell mobile and we continually develop ways for our partner hotels to reach new customers. Mobile technology from Utell complements the range of representation services we offer, including inventory management, technical enabling tools, sales demand generation and a core marketing programme which work together to drive business.”

Gerry Samuels, founder and executive director of MTT, said: “We are thrilled to work with Utell to enable hotels to enhance their service and revenue by reaching out to the mobile customer. Fast adoption of the mobile internet is great news for hotels looking for a new, simple and reliable service that fits with their integrated multi-channel marketing strategy.”

Forrester Research, the business and technology strategists, predict that 125 million Europeans will access the internet regularly through mobile devices by 2013; current research by internet analysts eMarketer estimates that there are currently 500 million mobile internet users worldwide. Travel industry market researchers PhoCusWright predicts that mobile penetration will reach 50% this year, a figure fuelled by markets including China, India and Korea where consumers have greater access to mobiles than desktops.

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Notes to Editors:

*mobile.utell.com can be accessed on a PC by using this link: http://tinyurl.com/5d75ms (N.B. PC browser requires Java) About Mobile Travel Technologies Ltd ( MTT) MTT (www.mttnow.com), based in Dublin, provides the technology which powers leading worldwide mobile travel services, enabling, hotel chains, airlines, car rental companies and travel intermediaries to launch and develop their mobile services. Uniquely, MTT has a team drawn from mobile software development and travel technology backgrounds, making it the mobile travel specialist. MTT focuses on the benefits that can be achieved from delivering mobile services and applications to all mobile devices, where there is an opportunity to inform, service and market to customers.

For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Ric Leutwyler appointed as President of Utell® Hotels & Resorts

Utell — Thu, 08 May 2008 10:00:00 GMT

Leutwyler’s key objective is to maximise the company’s powerful position in the marketplace, helping hotel and travel agent customers be more successful with their business growth plans. Leutwyler states: “We are embarking on a journey to become the essential partner in enabling hotels to compete worldwide. Utell is already seeing annual growth of 20 – 30 % with many of our top customers and we want to leverage this to capitalise on the enormous potential that Utell has for our hotel customers globally.”

Leutwyler’s extensive industry background includes six years at Best Western in various senior vice president and vice president positions. During this time, Leutwyler worked with more than 4000 hotels in 80 countries to ensure brand quality and maximise member services, e-commerce and field marketing. Prior to joining Best Western in 2002, Leutwyler worked on the agency side of the travel industry in various leadership positions at Cendant Travel, Inc. which had more than $750 million in annual sales. Prior to his 11 years at Cendant, he also held national account positions with AT&T.

Mike Kistner, chief executive officer for Pegasus Solutions, said: “Ric’s international management experience, track record and industry expertise from both the hotel and agency side make him the ideal candidate to lead Pegasus’ representation business. He’s one of the best executives this industry has seen in achieving results and we are confident that he will bring the strong leadership, innovative ideas and unparalleled experience that we have been looking for.”

Leutwyler will divide his time between the company’s offices in Scottsdale, Arizona and London, UK.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com

Utell Hotels & Resorts appoints Elaine Kennedy as Vice President Global Demand Sales

Utell — Thu, 13 Mar 2008 11:00:00 GMT

Kennedy, who has fourteen years experience in the travel industry, joined Utell Hotels & Resorts in 2007 as Director of Business Development. Her key responsibilities include developing strategies for working with online travel agencies, managing principal accounts of strategic demand partners, and new business development. Kennedy reports to Diana Banks, Senior Vice President of Sales and Marketing for Pegasus Solutions.

Prior to joining Utell Hotels & Resorts, Kennedy held a number of positions with Millennium Hotels & Resorts including Director of Corporate Sales at Millennium Hotel London Knightsbridge, and her most recent position was Director Business Travel UK at the company headquarters.

Kennedy holds a BA (Hons) in Hospitality Management from Bournemouth University, and in her leisure time she is a keen traveller and enjoys her holiday home in Donegal, Ireland.

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For more information contact:

Mandy Murphy
Utell Hotels & Resorts
t:+44 (0) 20 8490 4877
e: mandy.murphy@pegs.com