Utell HOTELS & RESORTS

Amari has chosen to extend its 25 year long relationship with Utell to continue to be the provider of choice for global sales, marketing and distribution for six of its properties located across Thailand.

Amari’s renewed contract means they will benefit from Utell’s comprehensive suite of hospitality business generating solutions. This includes full representation on the GDS under Utell’s UI code, through Utell’s global call centre network and UtellAgent.com.  In addition to Utell’s expertise in extensive global marketing, sales and distribution programmes, Amari also benefits from attracting valuable business through Utell’s strength of preferred partnerships and programmes in international TMC (Travel Management Companies), OTAs (Online Travel Agencies) and global corporate markets. Supplementary services used by Amari include ‘Performance Tracker’ - Utell’s reporting tool that provides reservations business analysis and ‘Travelcom’ - Utell’s commission processing system that allows payment of agency fees in multiple currencies.

Duncan Webb, CMO, Amari said: “Amari is a long-term partner of Utell. We value the relationship for a variety of reasons - strong distribution platform - excellent  customer service support and a strong and reputable brand that the travel trade is familiar with. We look forward to working with the Utell team to develop our business further in the years to come.”

Established in 1965, Amari’s network of 11 Thai properties span the country, from scenic seaside and mountain locations to vibrant urban settings. Promoting a vision of contemporary Asia, Amari is a leader in both leisure and corporate markets, with each of its properties featuring superior quality rooms, world-class facilities and a renowned level of service excellence. As one of the few privately held local hospitality brands, employing more than 4,000 people throughout the country, Amari has boosted tourism in emerging destinations, such as Koh Chang, as well as in Thailand’s most well-known locations, including Chiang Mai, Pattaya, Krabi, Koh Samui, Phuket, Koh Chang and Bangkok. After nearly four decades of achievement and growth in Thailand, Amari is poised to become a leading player in the Asia Pacific hospitality market, with plans to expand its network to countries including China, Japan, India, Vietnam, Indonesia, the Middle East and Australia.

Christine Tan, regional vice president Asia, Utell Hotels & Resorts said: “Amari is an innovative, leading brand in Asia and we are delighted to be able to help their brand go from strength to strength via our experience, expertise and innovation which provides their hotels with powerful sales, marketing and distribution services worldwide. After a quarter of a century working together building business for Amari globally we are thrilled by the extent of their international success and exciting expansion plans.”

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