Three Step Booking Process
The Netbooker NG booking process has been carefully designed by a team of hotel industry professionals, in conjunction with UserZoom, experts in online customer experience and research.
The three step booking process has been thoroughly tested to ensure that the consumer glides through the reservation system, finding it easy to book a hotel on your web site.
Step 1: Select Room/Rate
- Displaying room images is highly effective and greatly increases conversion rates
- Displaying the rate for each day allows users to see how the total cost breaks down
- Shopping cart display enables users to see what they are purchasing in summary
Step 2: Enhance Stay
- Users can select other items to add to their stay clearly and effectively
- Concierge items display images and descriptions for increased conversion rate
- Upgrades are available for impulse buying that increase the value of the booking
Step 3: Commit to Booking
- Multi step booking process means no need to cram a lot of information onto one page
- Single booking form ensures all security fears can be addressed e.g. providing more info for the user
Netbooker NG has also been optimised to ensure that customers are offered upgrades and up-sell’s of eConcierge items (such as spa treatments and flowers) in the booking process, to ensure that your revenue per booking is maximised.
Next Steps
» Netbooker NG - Online Demonstration (Athena Demo)
» Implementing Netbooker NG - Full web site design or existing web site integration
» Contact Us